Innovation in the quality sector has been stagnant for two decades, leaving quality practitioners like you to struggle against manual and cumbersome on-premise quality management systems (QMS).
While on-premise software was at one time the latest technology, it is increasingly being replaced by cloud-based solutions across industries and business units. Gartner says more than $1 trillion in IT spending “will be directly or indirectly affected by the shift to cloud” by 2020. And as more and more IT departments institute a “cloud first” mandate, it may be time for you to transition to a cloud QMS.
Amidst this technology shift, many on-premise technology vendors have rushed to present their “cloud” solution. However, some QMS solutions posing as “cloud” aren’t truly cloud. These alternatives are just the same old software hosted off site and lack the benefits of multi-tenant cloud software.
So what is multi-tenant cloud and why does it matter?
Multi-tenancy is the defining attribute of a pure cloud QMS. It enables the secure deployment of only one version of cloud software to all customers and allows for quick, ongoing innovation that minimizes IT burden. In contrast, hosted systems require vendors to maintain multiple versions of their software, resulting in a substandard product with infrequent upgrades that are time-consuming for customers to implement.
Multi-tenancy has many benefits. Here are five reasons to switch to a modern, pure-cloud QMS solution that addresses today’s quality management needs and more.
1. Complete: Everything in a Single System
No one wants to toggle between siloed, disconnected legacy systems. Moving to a multi-tenant cloud QMS seamlessly brings together quality processes, document management, training, dashboards, and reports on a single unified suite. This provides managers and users with better control, visibility, and partner collaboration, resulting in improved quality outcomes.
2. Inclusive: Collaborate Securely with External Stakeholders
Multi-tenant cloud QMS allows organizations to bring external stakeholders into internal quality processes easily and securely, which reduces manual efforts and improves collaboration. These systems give authorized users secure access from any device, at any time, from anywhere. In contrast, issues with secure external collaboration persist in hosted QMS cloud solutions as they are merely instances of legacy software hosted in the cloud.
3. Innovative: Keep Pace as the Business Scales
With a multi-tenant cloud QMS solution, the software provider takes responsibility for continually making investments to keep up with new regulations and industry best practices. This reduces IT’s software upkeep burden and allows them to focus on fine tuning the quality application and aligning business areas.
4. Intuitive: Ease-of-use Drives Adoption, Efficiency
Simplifying the user experience not only increases efficiency, but also compels users to consistently work within the system. With interfaces as simple as Amazon or Google, pure-cloud QMS’ high adoption rates have consistently shown a positive return on investment.
5. Visibility: Make Decisions with Real-time Data
With a unified quality management system in the cloud, users can easily view real-time status of activities with built-in dashboards and reports and conduct ongoing analysis to identify areas for improvement. This capability shifts an organization from reactive to proactive, and can positively impact business areas beyond quality.
Are you ready to make the switch? Contact us to schedule a pure-cloud quality management application demo.
Sophia Finn has over 10 years of quality experience in regulated industries. She began her career with the FDA working in CBER’s vaccine lot release program and later moved to the FDA’s office of regulatory affairs as a regulatory microbiologist. Additionally, Sophia has managed CAPA, complaints, audit, and deviation programs in the medical device industry. Sophia has a master of science in bioscience in regulatory affairs from Johns Hopkins University and is an ASQ Certified Quality Auditor.