Last month, Kobe Steel—Japan’s third-largest steelmaker—admitted to having falsified data on the quality of products it supplied to more than 600 companies. Toyota and Mitsubishi Heavy were among the clients that received these products.The scandal shook the entire manufacturing world and revealed the importance of one thing: supplier quality management (SQM).
In today’s global markets, companies around the world rely on multiple suppliers, vendors, and contract manufacturers to fulfill their business goals. The resulting supplier inconsistency and ineffective communication make it increasingly hard to effectively control documents and manage quality.
Traditional SQM systems are not fit for today’s changing and complex business needs. Many companies still use paper-based processes, Excel, and siloed systems to manage their suppliers. With often dozens, or even hundreds of suppliers, these systems become difficult and time consuming to manage and report against, making visibility, consistency, and control nearly impossible.
Companies that manage supplier quality with a unified pure-cloud quality management solution report significant improvements against their disparate legacy systems. Here are the top three supplier-related benefits of using a unified quality management system:
Cloud-based QMS systems give quality professionals real-time access to all relevant supplier information including approval statuses, recent audits, and non-conformance reports. Robust dashboards give companies unparalleled visibility into the activity of suppliers, making it easy to make informed, proactive decisions.
With this information, quality managers can quickly spot deviations and correct non-conformances in a timely manner. They can also pinpoint high risk suppliers and eliminate them, saving money and mitigating overall risk.
A unified quality management solution allows companies to manage quality processes, document control, and data in a single application for both employees and outside partners.
Employees and suppliers or contract manufacturers work together on supplier certifications, audits, and corrective actions, all in one system. This improves collaboration and strengthens the relationship between a company and its suppliers, ultimately increasing supplier accountability.
Modern QMS software allows companies to easily control access, visibility, and permissions to make sure that only the right people take the right actions at the right time, without compromising data integrity or history.
Audit trails capture every event in a process, including task creation and assignment, and more. This helps to measure performance of suppliers, guaranteeing that all processes meet compliance standards, and are being done effectively.
Businesses of all sizes can benefit from supplier quality management solutions. Are you looking for a SQM solution for your business? Contact us to learn more about how you can use Veeva QualityOne to transform your supplier relationships into partnerships dedicated to improving quality and ensuring ongoing compliance.