Document Management Software

"New Chapter was almost one hundred percent a paper-based company, using paper to generate and approve documents. These documents would be sent to multiple people for review and approval, backed up by minimal on-premise software that was siloed by location. To have a document reviewed or signed either it would be scanned and sent to me in Toronto, I would sign it and send it on the HQ at Battleboro, Vermont. It is a hugely time-consuming process, that leads to compliance risks as paper may get lost."

Trevor Carroll, Quality Assurance Manager, New Chapter Inc.

"The primary business driver for looking at Veeva's solutions was the fact that we were working across systems. We were in at least 5 different software solutions, plus multiple spreadsheets and Sharepoint lists. We were recording data in multiple places, creating a lot of duplication with no single source of truth on that data. And our documents were managed in different lifecycle stages in different systems. We had to get control over all of that to create efficiencies within our organization, but more importantly to manage the knowledge within the company and know what we've submitted where and when."

Shanna Chriscoe, Business Lead, Syngenta

"Paper is cumbersome and slow, so we were looking at process efficiencies and ways to maximize output with fewer inputs. Being able to have an electronic system that was driving workflow and making personnel stick to timelines was very appealing to us."

Andy Pennoni, Asstant Director, New Chapter Inc.