Veeva QualityOne, a unified cloud-based application, enables real-time collaboration and transparency to ensure compliance and agility across your entire supply chain. QualityOne is a cloud-based Quality, Health, Safety and Environment (QHSE) management software solution that makes it possible to easily and effectively manage document control and training, quality processes and HSE events in a single application.
With an intuitive, easy-to-use and unified solution, companies can streamline operations and gain a holistic, real-time view of quality to make faster and more informed decisions.
Corrective and Preventive Action adherence is essential to your quality management system. It’s also one of the most time consuming, error prone, and costly effort in your quality assurance program.
QualityOne cuts hours of manual labor and corporate risk by integrating data and documents in one place with complete audit trails. You‘ll be fully compliant with GxP regulations, while rapidly identifying root causes using the 5 Whys Methodology to plan and implement corrective actions.
Increase your compliance by tracking corrective action completion and closed loop visibility that reports on the effectiveness of each action after implementation.
Have complete management oversight and proactively identify trends across your processes with real-time dashboards.
You can quickly identify issues in the data and deploy your team to prevent non-conformances from ever reaching the market.
This gives you an automated approach to continuous improvement while reducing (and eventually eliminating) inspection and audit findings.
Link customer complaints to specific products, manufacturing sites, suppliers, and eQMS processes like CAPA or SCAR.
You’ll immediately catch trends from customer complaints, and deploy corrective actions that reduces your Cost of Quality.
Your most valuable asset - your customers - will notice prompt issue resolution, and fewer product issues over time.
"All the data is in one location. Not an audit out on a SharePoint site, and then an audit score in a supplier relationship management tool, and then deviation information somewhere else. By having it all in one system we can sort, we can query, and when you pull up a supplier you get all the information, whether it's a return material authorization, a deviation request, a SCAR, audit results, contact information, it's all right there at our fingertips now."
Sheryl Wreghitt, Supplier Development Manager, Uponor
"Veeva gives us a modern quality management system to achieve greater efficiency while maintaining compliance. With Veeva QualityOne, users log-in to one cloud-based system, regardless of location, to review content, make changes, or do approvals. Processes that used to take weeks can now be done in a matter of days."
Trevor Carroll, Quality Assurance Manager, New Chapter Inc.
Veeva Quality Management Software (eQMS) gives your suppliers and contract manufacturers full (and secure) access to business critical quality control documents and the ability to directly participate in quality processes.
You’ll have 100% visibility, accountability and tracking across supplier certifications, supplier audits, SCARs, and supplier performance.
Additionally, your suppliers access their most current versions of documents directly in the system - keeping your supply chain compliant and reducing the risk of partners using older versions of specs.
With QualityOne's inspection management capabilities, users can easily create inspection records and analyze samples against predefined inspection plans and evaluation criteria where critical to quality parameters are defined. The system will automatically determine if sample or material is acceptable or not by comparing test results entered to the parameters on the specification. Save time and money with Veeva’s Certificate of Analysis (CoA) inspection capabilities provide you the ability to automatically analyze CoA files. The CoA solution uses an automated process to determine if the measurement values on the CoA meet specification limits. Increase compliance and supplier collaboration by easily bringing your suppliers securely into the process and having them directly input the required data.
Capture every event, document, and audit trail, while sharing controlled access to internal and external teams.
Streamline your auditing process with configurable checklists and automated audit record creation that meets your audit plan.
Ensure all audit findings are corrected, and schedule follow-ups based on the real-time performance of post-audit corrective actions.
A change to your product means coordinating & tracking hundreds of documents, tasks, and outcomes.
Veeva Quality Management Software eliminates human error in change management by tracking planned actions to completion in real time.
Engage the right subject matter experts, revise every target document, and retrain all members of the team without missing any point along the process.
Once an action is assigned, track your outcomes in real time and quickly report or plan next steps.
For Food & Beverage, Consumer Goods,
Chemical & Cosmetics Companies
View the results of an extensive survey of 250 Quality Management leaders from regulated industries such as consumer goods, cosmetics, food & beverage, specialty chemicals, and crop science. Report findings reveal insights into the opportunities and challenges facing quality practitioners in the post-pandemic era.
Built-in risk management registers and risk matrices capture and assess potential risk events or breach opportunities across your organization.
You can make daily decisions based on severity and probability, while prioritizing mitigation activities and tracking them to completion.
With Veeva eQMS Software, you stay one step ahead of compliance risks, and enable risk-based decision making across your management team.
QualityOne's HSE Incident Management capabilities are critical to ensuring compliance to local and international regulations and standards. With QualityOne users can quickly and easily capture and investigate HSE events including injuries, illnesses, property and vehicle damages, near misses, hazards and environmental releases. They can also assess incident criticality or risk level and resolve to prevent future occurrences, and investigate and identify root causes using built-in 5 Whys Methodology.QualityOne's HSE incident management capabilities allow users to create, assign, and track corrective and preventive actions to completion, including training assignment actions. They can also report incidents from anywhere on any device with the QualityOne HSE Incident Management mobile app. Using QualityOne's built-in reporting and dashboard functionality, monitor all your HSE KPIs in real-time and identify trends.
Replace your spreadsheets by easily creating and managing HACCP plans on a single platform with automated workflows and task management that are built to scale on a flexible and configurable platform. Leverage existing HACCP studies to increase efficiency and gain insight by drawing information from a Hazard library and linking to product & ingredient information records.
Increase visibility and transparency across your organization by reporting on detailed information within individual HACCP plans and creating dashboards to highlight trends across multiple HACCP plans.
Veeva’s HACCP solution is developed based on Codex Alimentarius principles, and is compliant with GFSI benchmark requirements.
Document Management is an essential part of compliance requirements in regulated industries subject to GxP and ISO standards.
With built-in integration to Office 365, Veeva Quality management software (eQMS software) allows employees and external partners to author, collaboratively review, approve, and release documents without creating duplicate (and lost) files.
Everyone works from one single source of truth - the most current (and approved) document. While version control gives you a clear audit trail for information.
The Document Management dashboard allows you to track and monitor document status to improve review cycle times.
Seamlessly assign, manage, track training tasks using flexible, role-based alignment of users and related content.
Learners can easily view upcoming or complete training tasks on any device - even outside the office.
Demonstrate compliance with centralized training records and configurable reports that ensure you're always audit-ready.
The result - your team is always trained to meet regulatory and internal requirements, and you know exactly where the gaps are.
The dynamic nature of modern Quality Management means that quality processes, documentation, and approvals need to be accessible from anywhere, at any time. That’s why Veeva is proud to offer multiple ways authorized users can engage with QualityOne from their mobile devices, resulting in faster, more accurate quality processes and documentation.
In addition to QualityOne being accessible from most internet browsers (regardless of device type), we also offer three integrated mobile apps covering multiple use cases:
All these three mobile applications offer offline capabilities, allowing users to use the applications when their device is not connected to the internet, and syncing again with QualityOne when the connection is restored.
Many businesses have started to migrate to cloud based quality management software in order to increase their data efficiency and overall productivity. It’s estimated that in 2020, 83% of workloads will migrate to the cloud, with security concerns being cited as the chief concern motivating businesses to incorporate cloud adoption.
So, what are the benefits of moving your processes, documents, and data to cloud based eQMS, and how does it compare with on-premise quality management software?
Be Audit Ready, Anytime an Auditor Calls
Find and present CAPA reports, quality records, audit trails, and anything else you need- in seconds - with built-in Document and Training Management, Quality Management System processes, and HSE Incident Management.
Reduce the Cost of
Make managing quality easy and efficient with configurable dashboards & workflows aligned to your industry and specific business requirements.
Quickly and Easily Find and Fix Quality Issues
Drill down across product lines, find the root causes of quality issues, and implement corrective actions with precision.
Access Your Files & Dashboards from Any Device
With a fully cloud based deployment and mobile optimized interface, you can access your eQMS documents and data and dashboards from anywhere and on any device.
Ensure Your Suppliers Meet Your Quality Standards
Give secure document and quality record access to partners, and fully manage quality compliance activities across your entire network.
Visualize All Product or Quality Data In One System
Integrate your ERP, PLM or LIMS software and many other platforms with Veeva Quality Management Software to get real time data visualization across your entire supply chain.
While many businesses still make use of on-premise quality management tools, the use of cloud based quality management software systems is becoming increasingly popular, especially as processes and technologies evolve.
While the use of on-premise systems keeps quality management in-house and in the hands of your internal IT department, cloud solutions are managed by your provider, and typically offer enhanced security options, support, customization, and data integration.
Many businesses are making the move towards a cloud eQMS based on five major factors:
Typically, most of the cost of moving to cloud hosted quality management software is incurred up front - from then on, costs related to the equipment (e.g. hardware) is covered by the vendor. This is one of the major differences between using cloud and on-premise quality management software as on-premise may require the purchase and maintenance of equipment by an in-house IT department.
In terms of systems maintenance, the cost to your business cloud eQMS being significantly lower, and in some cases, non-existent. This allows your internal IT department to focus on crucial tasks for the growth and productivity of the business, without the headache of continual application management issues.
In addition, many on-premise vendors for eQMS software will bill for any subsequent maintenance and support for software, whereas cloud eQMS software solutions typically avoid any of these recurring costs.
With cloud hosted quality management software , you can be assured that you will always have the most up to date capabilities and business intelligence features.
Where on-premise quality management software typically requires installations for updates, cloud quality management software allow for instant updates that ensure that your business doesn’t fall behind in terms of keeping track of quality issues and complaints.
New cloud based Quality Management Software (eQMS) is accessible in real time, providing you with superior data governance and the best possible data quality management tools at a fraction of the time (and cost) of an on-premise option.
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This is one of the most valuable aspects of cloud based quality management. While on-premise data quality management often requires additional hardware, licensing, and infrastructures to get multiple users on the system, eQMS deployments only require a password and licenses for users. eQMS tend to be faster and more user-friendly, especially for monitoring quality.
eQMS software also offers users the ability to utilize software from mobile devices such as smartphones and tablets. This enhances user efficiency, as mobile readiness allows data quality to be easily managed and maintained from anywhere, and at any time.
Changes like this can entirely shift the way your organization approaches quality management. You don’t need to wait for your entire team to be sitting together in one office panning through data. Rather, everyone on the team can make small efforts and conduct analysis whenever they have time and wherever they are. New insights can be more easily found, and meetings about quality become shorter and more focused.
Cloud based quality management software can grow as your business grows: features, users, memory and bandwidth can be scaled as is necessary. This allows you to focus on the key components of your quality processes, without worrying about system performance.
In terms of cost, you can scale as needed. This will allow your quality costs to scale with your business operations and performance.
One of the chief issues many businesses have with on-premise management systems vs. cloud based is the potential for data breach as a direct result of employee error.
A report from Shred-It states that 47% of business owners claim that data breaches within their company were a result of human error - an alarming statistic that demonstrates that negligence as a result of phishing, malware, and ransomware is more prevalent than many business owners would like to acknowledge.
A research study by Nominet indicates that 61% of security professionals believe that cloud based quality management software systems minimize security breaches and threats in comparison to on-premise options. Typically, these cloud based quality management systems consist of the following features:
A cloud-based model ensures better protection of your assets, as well as quality control over on-premise quality management options.
Not all cloud solutions are created equal.
For example, some businesses will require eQMS software that incorporates modules for regulatory and training purposes for data managers (i.e. if that business has “unique” quality components and tools that other businesses do not have), and some will be comfortable with a “one size fits all” module.
Like all aspects of your business, good data quality management will depend entirely on your company’s specific needs.
In order to enact best practices, it is crucial to evaluate your business needs, ensure that all of your processes are working and up-to-date, and review and revise any processes that do not fit the infrastructure you need to integrate your eQMS software.
Once all of these steps have been completed, you will be better able to determine what data quality management software solution will work best for your business.
Cloud based quality management software is the best possible tool for businesses that are looking to get the most out of their data management software. With eQMS software options catered to every business structure, your business will be brought to the forefront of digital innovation in its data management, security, and engagement.
To learn more about your business’ cloud based quality management software options, and what you can do to safely and securely migrate to the cloud, contact Veeva today.
A QMS software automates every quality process, giving you an integrated quality management system with real-time tracking of corrective actions, and the ability to deploy preventive actions company wide.
Automated scheduling and intelligent routing keep your quality assurance program costs low, while tracking the outcomes of your changes and ensuring compliance with changes.
If you’ve scaled to the point that spreadsheets and word docs can’t manage your quality processes, you need a quality management software system.
Quality management software reduces the cost of quality and compliance risk by automating most error-prone elements of your quality control efforts.
QualityOne is a fully cloud based online quality management system, and your deployment is supported by configuration specialists at Veeva that use an agile development approach from day one.In short, depending on size, complexity, and project scope - customers can be up and running in less than 3 months.
QualityOne is built from the ground up with integration support for many popular enterprise software systems.
Most ERPs, LMIs, LIMS, and PLMs integrate directly with QualityOne at the database level through REST APIs - giving you one platform to manage your quality assurance program.
You’ll have closed-loop data reporting with all your data across any system appearing in your dashboards, in real time.
QualityOne is billed on a per-user basis, with full access to all the features and the support of Veeva’s configuration experts.This means you only pay for the volume and demand you need. As your business grows (or scaled back), so will your costs. This makes budgeting easy, and eliminates the massive CapEx costs of a traditional QMS system.
QualityOne is fully configurable - every dashboard and checklist can be customized to align with your industry and regulatory requirements.
Meanwhile, Veeva’s configuration specialists will help you by configuring the software to your industry’s best practices - whether you’re in food and beverage, cosmetics, or any other space.
This means you start your QMS journey on-par with the competition, and grow the software to give you a competitive edge across your quality management system.