Veeva QualityOne A Unified Quality
Management Solution - QHSE

Enable real-time collaboration and transparency to ensure
compliance and agility across your entire supply chain.

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  • HSE Management Brief
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  • 2022 Quality Management Trends Report

QualityOne - Quality
Management Software

Veeva QualityOne, a unified cloud-based application, enables real-time collaboration and transparency to ensure compliance and agility across your entire supply chain. QualityOne is a cloud-based Quality, Health, Safety and Environment (QHSE) management software solution that makes it possible to easily and effectively manage document control and training, quality processes and HSE events in a single application.

With an intuitive, easy-to-use and unified solution, companies can streamline operations and gain a holistic, real-time view of quality to make faster and more informed decisions.

Change Control Doc Control and Training Food Safety Supplier Quality Risk Management Audit Management Complaints NCRs & CAPAs HSE Incidents Specs & Inspections

Explore Veeva’s Enterprise Quality Management Software

Promptly Identify and Easily Address Non-Conformance Issues-compressed-1
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Automate Your CAPA Management Processes-2
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Automate Your CAPA Management Processes

Corrective and Preventive Action adherence is essential to your quality management system. It’s also one of the most time consuming, error prone, and costly effort in your quality assurance program.

QualityOne cuts hours of manual labor and corporate risk by integrating data and documents in one place with complete audit trails. You‘ll be fully compliant with GxP regulations, while rapidly identifying root causes using the 5 Whys Methodology to plan and implement corrective actions.

Increase your compliance by tracking corrective action completion and closed loop visibility that reports on the effectiveness of each action after implementation.

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Detect, Contain, and Eliminate Quality Issues Before Delivery to the Customer

Have complete management oversight and proactively identify trends  across your processes with real-time dashboards. 

You can quickly identify issues  in the data and deploy your team to prevent non-conformances from ever reaching the market. 

This gives you an automated approach to continuous improvement while reducing (and eventually eliminating) inspection and audit findings.

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Act on Customer Complaints Immediately

Link customer complaints to specific products, manufacturing sites, suppliers, and eQMS processes like CAPA or SCAR. 

You’ll immediately catch trends from customer complaints, and deploy corrective actions that reduces your Cost of Quality. 

Your most valuable asset - your customers - will notice prompt issue resolution, and fewer product issues over time. 

What Our Customers Are Saying

Reduce Error Rates in Supplier Management-min
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Reduce Error Rates in Supplier Management

Veeva Quality Management Software (eQMS) gives your suppliers and contract manufacturers full (and secure) access to business critical quality control documents and the ability to directly participate in quality processes.

You’ll have 100% visibility, accountability and tracking across supplier certifications, supplier audits, SCARs, and supplier performance. 

Additionally, your suppliers access their most current versions of documents directly in the system - keeping your supply chain compliant and reducing the risk of partners using older versions of specs.

Inspection Management

Automate Your Material and COA Inspection Process

With QualityOne's inspection management capabilities, users can easily create inspection records and analyze samples against predefined inspection plans and evaluation criteria where critical to quality parameters are defined. The system will automatically determine if sample or material is acceptable or not by comparing test results entered to the parameters on the specification. Save time and money with Veeva’s Certificate of Analysis (CoA) inspection capabilities provide you the ability to automatically analyze CoA files. The CoA solution uses an automated process to determine if the measurement values on the CoA meet specification limits. Increase compliance and supplier collaboration by easily bringing your suppliers securely into the process and having them directly input the required data.


Make Auditing an Effortless & Automated Process

Capture every event, document, and audit trail, while sharing controlled access to internal and external teams. 

Streamline your auditing process with configurable checklists and automated audit record creation that meets your audit plan. 

Ensure all audit findings are corrected, and schedule follow-ups based on the real-time performance of post-audit corrective actions.

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See the Outcome of Every Product and Process Change

A change to your product means coordinating & tracking hundreds of documents, tasks, and outcomes.

Veeva Quality Management Software eliminates human error in change management by tracking planned actions to completion in real time.

Engage the right subject matter experts, revise every target document, and retrain all members of the team without missing any point along the process.

Once an action is assigned, track your outcomes in real time and quickly report or plan next steps.

Eliminate the Risk of Operational Compliance Breaches-min
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Eliminate the Risk of Operational Compliance Breaches

Built-in risk management registers and risk matrices capture and assess potential risk events or breach opportunities across your organization. 

You can make daily decisions based on severity and probability, while prioritizing mitigation activities and tracking them to completion. 

With Veeva eQMS Software, you stay one step ahead of compliance risks, and enable risk-based decision making across your management team. 


*Available on Mobile App

Digitally Transform Health, Safety, and Environment Management

The QualityOne HSE Management suite is a powerful, flexible, user-friendly and intuitive digital HSE solution. Empowering the organization from the factory floor to the boardroom, it’s robust set of features enable a shift from reactive to proactive HSE.

  • Report hazards, incidents and near-misses via desktop and mobile applications.
  • Manage training, changes, audits, process hazard assessments (PHA), e-permit-to-work, and other HSE actions digitally.
  • Leverage digital workflows, automatic notifications, and investigation tools to identify root causes, assign corrective actions, and implement changes.
  • Manage a global risk register that integrates data and insights from audits, investigations, assessments and other HSE events.
  • Create a universal culture of safety

Learn More About The QualityOne HSE Management Suite >

HACCP Food Safety
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Manage HACCP Plans More Efficiently Inside Your Comprehensive QMS Solution

Replace your spreadsheets by easily creating and managing HACCP plans on a single platform with automated workflows and task management that are built to scale on a flexible and configurable platform. Leverage existing HACCP studies to increase efficiency and gain insight by drawing information from a Hazard library and linking to product & ingredient information records.

Increase visibility and transparency across your organization by reporting on detailed information within individual HACCP plans and creating dashboards to highlight trends across multiple HACCP plans.

Veeva’s HACCP solution is developed based on Codex Alimentarius principles, and is compliant with GFSI benchmark requirements.

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Keep Everyone Working from the Latest Version of Your Documents

Document Management is an essential part of compliance requirements in regulated industries subject to GxP and ISO standards. 

With built-in integration to Office 365, Veeva Quality management software (eQMS software) allows employees and external partners to author, collaboratively review, approve, and release documents without creating duplicate (and lost) files.

Everyone works from one single source of truth - the most current (and approved) document. While version control gives you a clear audit trail for information. 

The Document Management dashboard allows you to track and monitor document status to improve review cycle times.

Learn more about our document management solutions.

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Ensure your Entire Team is Trained (and Compliant) on the Most Current Processes

Seamlessly assign, manage, track training tasks using flexible, role-based alignment of users and related content.

Learners can easily view upcoming or complete training tasks on any device - even outside the office. 

Demonstrate compliance with centralized training records and configurable reports that ensure you're always audit-ready.

The result - your team is always trained to meet regulatory and internal requirements, and you know exactly where the gaps are. 

Learn more about our training management solutions.

Mobile Access Allows You to Manage Quality from Any Device, Anywhere

The dynamic nature of modern Quality Management means that quality processes, documentation, and approvals need to be accessible from anywhere, at any time. That’s why Veeva is proud to offer multiple ways authorized users can engage with QualityOne from their mobile devices, resulting in faster, more accurate quality processes and documentation.

In addition to QualityOne being accessible from most internet browsers (regardless of device type), we also offer three integrated mobile apps covering multiple use cases:

  • QualityOne Station Manager: a mobile application for iOS™ and Android™ tablets that allows workers in manufacturing facilities to view Quality documents.
  • QualityOne Mobile: a complementary application to the full QualityOne application for Apple™ smartphones for logging non-conformances (NCR) and logging and tracking Health, Safety, and Environmental (HSE) Incidents.
  • QualityOne Mobile Audit Checklist: a complementary application to QualityOne that empowers users to perform an audit checklist from an iPadOS device.

All these three mobile applications offer offline capabilities, allowing users to use the applications when their device is not connected to the internet, and syncing again with QualityOne when the connection is restored.

Read More About QualityOne Mobile Applications


Quality Management Software Solutions & Features

Document Management

  • Document Control
  • Version Control
  • Signature Capture 
  • Cloud Access
  • O365 Integration
  • Document Editing 
  • Document Collaboration
  • Document Approval 
  • Quality Documents Tracking 
  • Regulatory Document Control 

Training Management 

  • SOP Completion Tracking 
  • Training Completion Dashboards
  • Quizzing
  • Qualification Management
  • Automated Assignments
  • Classroom Training

Demo Library

Non-Conformance Report (NCR)

Corrective & Preventive Actions (CAPA)

Change Control

Audit Management

Supplier Management

Document Control

Training Management

Incident Management

Complaints Management

Risk Management


Non-Conformance Report (NCR)

Effectiveness, Efficiency, Real-time Reporting

  • Create NCRs directly from incoming inspections (e.g. with Mobile NCR)
  • One source of the truth for all NC-related information
  • All investigations are traceable and dispatched to relevant people

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The Benefits of Cloud-Based Quality Management Software

Many businesses have started to migrate to cloud based quality management software in order to increase their data efficiency and overall productivity. It’s estimated that in 2020, 83% of workloads will migrate to the cloud, with security concerns being cited as the chief concern motivating businesses to incorporate cloud adoption.

So, what are the benefits of moving your processes, documents, and data to cloud based eQMS, and how does it compare with on-premise quality management software?

Why Veeva QualityOne is a Top SaaS Quality Management Software?

Be Audit Ready, Anytime an Auditor Calls

Find and present CAPA reports, quality records, audit trails, and anything else you need- in seconds - with built-in Document and Training Management, Quality Management System processes, and HSE Incident Management.

Reduce the Cost of
Quality Management

Make managing quality easy and efficient with configurable dashboards & workflows aligned to your industry and specific business requirements.

Quickly and Easily Find and Fix Quality Issues

Drill down across product lines, find the root causes of quality issues, and implement corrective actions with precision.

Access Your Files & Dashboards from Any Device

With a fully cloud based deployment and mobile optimized interface, you can access your eQMS documents and data and dashboards from anywhere and on any device.

Ensure Your Suppliers Meet Your Quality Standards

Give secure document and quality record access to partners, and fully manage quality compliance activities across your entire network. 

Visualize All Product or Quality Data In One System

Integrate your ERP, PLM or LIMS software and many other platforms with Veeva Quality Management Software to get real time data visualization across your entire supply chain.

Cloud eQMS vs. On-Premise eQMS

While many businesses still make use of on-premise quality management tools, the use of cloud based quality management software systems is becoming increasingly popular, especially as processes and technologies evolve.

While the use of on-premise systems keeps quality management in-house and in the hands of your internal IT department, cloud solutions are managed by your provider, and typically offer enhanced security options, support, customization, and data integration.

Many businesses are making the move towards a cloud eQMS based on five major factors:

  • Cost effectiveness
  • Accessibility and Innovation
  • Deployment
  • Mobile Readiness
  • Scalability

Cost effectiveness

Typically, most of the cost of moving to cloud hosted quality management software is incurred up front - from then on, costs related to the equipment (e.g. hardware) is covered by the vendor. This is one of the major differences between using cloud and on-premise quality management software as on-premise may require the purchase and maintenance of equipment by an in-house IT department.

In terms of systems maintenance, the cost to your business cloud eQMS being significantly lower, and in some cases, non-existent. This allows your internal IT department to focus on crucial tasks for the growth and productivity of the business, without the headache of continual application management issues.

In addition, many on-premise vendors for eQMS software will bill for any subsequent maintenance and support for software, whereas cloud eQMS software solutions typically avoid any of these recurring costs.

Accessibility and innovation

With cloud hosted quality management software , you can be assured that you will always have the most up to date capabilities and business intelligence features.

Where on-premise quality management software typically requires installations for updates, cloud quality management software allow for instant updates that ensure that your business doesn’t fall behind in terms of keeping track of quality issues and complaints.

New cloud based Quality Management Software (eQMS) is accessible in real time, providing you with superior data governance and the best possible data quality management tools at a fraction of the time (and cost) of an on-premise option.

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This is one of the most valuable aspects of cloud based quality management. While on-premise data quality management often requires additional hardware, licensing, and infrastructures to get multiple users on the system, eQMS deployments only require a password and licenses for users. eQMS tend to be faster and more user-friendly, especially for monitoring quality.

Mobile Readiness

eQMS software also offers users the ability to utilize software from mobile devices such as smartphones and tablets. This enhances user efficiency, as mobile readiness allows data quality to be easily managed and maintained from anywhere, and at any time.

Changes like this can entirely shift the way your organization approaches quality management. You don’t need to wait for your entire team to be sitting together in one office panning through data. Rather, everyone on the team can make small efforts and conduct analysis whenever they have time and wherever they are. New insights can be more easily found, and meetings about quality become shorter and more focused.

Learn More about Mobile Readiness


Cloud based quality management software can grow as your business grows: features, users, memory and bandwidth can be scaled as is necessary. This allows you to focus on the key components of your quality processes, without worrying about system performance.

In terms of cost, you can scale as needed. This will allow your quality costs to scale with your business operations and performance.

Enhanced Security

One of the chief issues many businesses have with on-premise management systems vs. cloud based is the potential for data breach as a direct result of employee error.

A report from Shred-It states that 47% of business owners claim that data breaches within their company were a result of human error - an alarming statistic that demonstrates that negligence as a result of phishing, malware, and ransomware is more prevalent than many business owners would like to acknowledge.

A research study by Nominet indicates that 61% of security professionals believe that cloud based quality management software systems minimize security breaches and threats in comparison to on-premise options. Typically, these cloud based quality management systems consist of the following features:

  • Data encryption, which works to encrypt any sensitive data during the transmission process.
  • Security verification, which provides your business with the ability to test and verify your security features at any time.
  • Levels of security, which keep you updated on admin, client, and user security.

A cloud-based model ensures better protection of your assets, as well as quality control over on-premise quality management options.

Best Practices: Data Quality Management in the Cloud

Not all cloud solutions are created equal.

For example, some businesses will require eQMS software that incorporates modules for regulatory and training purposes for data managers (i.e. if that business has “unique” quality components and tools that other businesses do not have), and some will be comfortable with a “one size fits all” module.

Like all aspects of your business, good data quality management will depend entirely on your company’s specific needs.

In order to enact best practices, it is crucial to evaluate your business needs, ensure that all of your processes are working and up-to-date, and review and revise any processes that do not fit the infrastructure you need to integrate your eQMS software.

Once all of these steps have been completed, you will be better able to determine what data quality management software solution will work best for your business.

Cloud based quality management software is the best possible tool for businesses that are looking to get the most out of their data management software. With eQMS software options catered to every business structure, your business will be brought to the forefront of digital innovation in its data management, security, and engagement.

To learn more about your business’ cloud based quality management software options, and what you can do to safely and securely migrate to the cloud, contact Veeva today.

Quality Management Software FAQ

  What is eQMS (quality management software)?
  Benefits of online quality management software - SaaS eQMS?
  How Long Does it Take to Deploy QualityOne?
  Which Systems Does QualityOne Integrate With?
  How Much Does QualityOne Cost?
  Is QualityOne Right for My Industry?

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