Hundreds of customers from emerging companies to Fortune Global 500 trust Veeva to manage their most important processes, documents, and data.
Trevor Carroll | QA Manager, New Chapter
Veeva offers many service options to support customers based on their unique needs and business requirements. The Managed Services team is focused on customers that have a need for dedicated resources to answer questions, provide recommendations, and offer expertise. Our team will work with you to address new internal business needs, provide guidance on upcoming releases and how to take full advantage of the software’s capabilities.
Product Advisory ensures that our customers are aware, educated, and prepared for each and every product release. Through the Product Advisory team, we strive to make sure that our customers are getting the most value out of our products through feature education and adoption. Leveraging our product knowledge and expertise, we will be able to identify opportunities for improvement, and guide customers on how to implement change. We engage customers and strive to learn from them, while creating a community to discuss trends and best practices by industry. Our aim is to be strategic partners with tactical acumen to ensure the greatest value and ultimate success for customers.
Veeva knows that ongoing support is a critical element of any software implementation and has built a robust support model to meet the needs of our enterprise and SMB customers. To learn more about our service offerings click here.
Proper training of the individuals charged with suing, maintaining and administering your Veeva applications is critical for a successful deployment and that’s why our Training Services team will train and mentor your staff to ensure they are fully equipped to so. Learn more about our training services organization.