Customer-Centric
Regulatory Compliance
as a Business Enabler
Product transparency and compliance demands are making Product Stewardship & Regulatory Affairs teams ever more customer facing. They encounter thousands of customer compliance questions and requests every year that require speedy, accurate, consistent responses.
These questions represent opportunities. Opportunities to outperform competitors and strengthen brand trust, opportunities to network and garner new business; opportunities to identify insights, trends, and whitespaces to accelerate growth, reduce risk and maximize compliance ROI.
The challenge lies in deploying tools that streamline and accelerate responses, track KPI’s in real-time and provide organizational transparency for insights and action.
In this session Andrew Douglass, Strategy Leader at Veeva, will share key learnings from global customers in the consumer goods and chemical industries that are redefining product stewardship and the tools and technology they are using to drive customer centric compliance.
In the session, you will:
Strategy Lead, Chemical Industry
VeevaAndrew is responsible for Veeva’s strategy for the chemical industry. Andrew has more than 20 years’ experience in R&D and marketing within the chemical, biotechnology and consumer goods industries. He has held senior roles at Syngenta, Solvay, Zymergen, and The Clorox Company/ Burt’s Bees. He is an expert in product and business development, innovation and partnerships. Andrew has a B.Sc. and a Ph.D. in Chemistry from the University of Southampton, England.
Solution Consultant
VeevaWith more than 10 years of experience in delivering tailored solutions for customers, Martin Kappel, Solution Consultant at Veeva Systems, helps chemical and consumer good companies to address their challenges in regulatory affairs and quality management with Veeva’s cloud-based software solutions. Martin is based in Germany and consults customers all across Europe. He has a strong background in Enterprise Content and Business Process Management.
Founded in 2007, Veeva's cloud solutions are trusted by more than 1000+ customers in 165+ countries.
Improve your agility, transparency, and compliance with Veeva's Cloud solutions for
regulatory, quality, studies and advertising claims management.