Product transparency and compliance demands are making Product Stewardship & Regulatory Affairs teams ever more customer facing. They encounter thousands of customer compliance questions and requests every year that require speedy, accurate, consistent responses.
These questions represent opportunities. Opportunities to outperform competitors and strengthen brand trust, opportunities to network and garner new business; opportunities to identify insights, trends, and whitespaces to accelerate growth, reduce risk and maximize compliance ROI.
The challenge lies in deploying tools that streamline and accelerate responses, track KPI’s in real-time and provide organizational transparency for insights and action.
In this session Andrew Douglass, Strategy Leader at Veeva, will share key learnings from global customers in the consumer goods and chemical industries that are redefining product stewardship and the tools and technology they are using to drive customer centric compliance.