Cosmetics and Fragrances Quality Management

The Problem

This company's existing quality management processes were manual and largely paperbased, increasing risk for human error and stifling efficient collaboration and communication between stakeholders.
Quality processes and documentation were siloed, prohibiting global visibility, traceability, and efficient audits.
Poor quality management practices posed a risk to this company's reputation as a luxury brand whose consumers expect superior quality.
The prospect of an FDA audit solidified that the current system was no longer acceptable.

Founded in 2007, Veeva Systems is a global provider of industry-specific cloud software solutions that address the unique operating challenges and regulatory requirements of the consumer products and chemical industries. Our solutions help R&D, quality, and regulatory teams eliminate inefficiencies and bring high-quality, safe, sustainable products to market without compromising compliance. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves. Veeva is headquartered in the San Francisco Bay Area, with offices throughout North America, Europe, Asia, and Latin America. Read Our Story.

The Problem

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