Company: Wholly-owned Subsidiary of Global Fashion and Beauty Conglomerate
Revenue: € 4.9 Billion
Industries: Cosmetics and Fragrances
Geography: Global, based in France
Veeva Solution: QualityOne
The Problem
This company's existing quality management processes were manual and largely paperbased, increasing risk for human error and stifling efficient collaboration and communication between stakeholders.
Quality processes and documentation were siloed, prohibiting global visibility, traceability, and efficient audits.
Poor quality management practices posed a risk to this company's reputation as a luxury brand whose consumers expect superior quality.
The prospect of an FDA audit solidified that the current system was no longer acceptable.
The Opportunity
Harmonize disparate, siloed processes across business units and locations.
Update and centralize quality processes, documents, and data.
Improve reporting and auditing capabilities, leading to more consistent compliance with regulatory authorities.
The Solution
This company selected Veeva's unified, cloud-based QualityOne solution for quality management and document control.
They established a centralized and unified solution for key quality processes and documents that is easy to use and accessible from anywhere, anytime.
Visibility has dramatically improved as previously paper-based processes like CAPAs, Deviations, Complaints, Change Controls, and Audits migrated into QualityOne's unified cloud-based solution
Ready to explore how Veeva can help you transform your organization?