Key Takeaways from the 2020 Veeva Quality & Regulatory Global Summit Day 4: Transparency and Partnership


The final, fourth day of the complimentary virtual 2020 Veeva Quality & Regulatory Global Summit kicked off with a powerful keynote featuring panelists from Procter & Gamble, IFF, and L'Occitane discussing how they are using technology to improve transparency within their respective organizations, followed by two IT sessions focused on how to get the most out of Veeva’s releases and integration capabilities. 

Whether you were able to join us live or are planning to access the content on-demand, here are our biggest takeaways from the Summit’s final day sessions. 

Achieving Transparency Goals Require a Strong Technology FoundationTakeaway #1 Achieving Transparency Goals Require a Strong Technology Foundation

In the keynote panel moderated by Veeva’s Strategy Director Andrew Douglass, representatives from the chemical, consumer goods, and personal care industries shared their unique perspectives on how they’re responding to digitally savvy consumers challenging them to “open the books” on products and their provenance. 

“Transparency really means that you have to share the information that you create at the start of the supply chain with the people at the end of the supply chain, and IT work is really the only way to make that happen,” reflected our panelist from P&G

The panel also highlighted how pursuing transparency is bringing industries and supply chains ever closer together to support advertising and packaging claims, compliance, traceability and circular economies. 

Our panelist from IFF shared their perspective on transparency as a supplier and asserted that,, if brands are “designing products that have these particular attributes, we need to produce ingredients that also communicate those attributes. The challenge for someone in our point in the supply chain is that we need to be able to meet the needs of consumers and customers regardless of how they define sustainability…”

Hear all of the panelists’ full remarks by logging in or requesting access to view the on-demand recording. 

Takeaway #2  Exploring What Else is Possible with Veeva - Product Advisory and Integrations

As participants heard countless times over the course of the Summit sessions, Veeva is driven by customer success. We partner with our customers to find ways to maximize the value they can derive from our Vault platform and software solutions. And our product, services, strategy, and sales teams proactively share best practices within and across our focus industries. 

The two sessions in today’s IT track exemplified this approach. First, we heard from Veeva’s product advisory team about how they work directly with customers to take full advantage of our release cycles that occur three times per year to ensure the software is meeting and exceeding their business needs - a service offered at no additional cost to customers. 

“Since Vault releases occur three times per year, we want to make sure your company takes full advantage of all the new features,” shared a member of the product advisory team. They then walked through the recommended “two-step approach for managing a Vault release,” how to prepare for auto-on features, and much more. 

Closing out the Summit, Veeva’s Patrick Goldate and Matt Crain explored the complex world of system integrations that so many of our customers are grappling with as a part of their digital transformations. Hear more about this critical topic, and see a demonstration of a use case by Veeva and LabVantage by logging in or requesting access to view the on-demand recording.


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